Frequently Asked Questions (FAQs)
Do I wash my hair, or will you?
Most of the time, we ask that you shampoo and condition your hair prior to our arrival and wrap it in a towel to keep it damp. The only exception would be our formal hair styling services: for these, day-old hair holds onto the styles better so we ask that you not shampoo the day of your service.
What forms of payments do you take? Is my info secure?
State all the forms of payments that you accept, and explain the Square system -- highlighting their security protocols.
What if I need to cancel?
Explain cancellation policy here.